Support URL
DUALITY Support
Welcome to DUALITY! This is the official support channel for gameplay, leaderboard or technical questions.
Email us for app usage, technical issues or feedback.
Contact details and privacy links are provided below for app review teams.
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Contact detailsEmail: info@antara.com.tr
Developer website: https://antara.com.tr
Response time: Within 48 hours.
Support scope: Gameplay, nickname, leaderboard, continue tokens, ads, ad-free purchase, sound settings and data deletion.
DUALITY · Bundle ID: com.antara.duality · v1.0.0
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FAQHow does the leaderboard work?
When a run ends, your score is sent to the global leaderboard via Firebase if you are online. Your nickname and score appear on the table.
How do I change my nickname?
Update your nickname in app settings. Previous leaderboard entries may remain tied to earlier sessions.
Can I play offline?
Yes. The game works offline; your local best is stored on device. Internet is required for the global leaderboard.
How do continue tokens work?
You get 2 free continue tokens per day. When you die, you can use a token or watch a rewarded ad (if no tokens left). Tokens reset daily.
Why are there ads? Is there an ad-free option?
DUALITY is free; banner and between-game ads help cover costs. You can buy ad-free once in Settings to remove banner and interstitial ads; daily tokens and optional rewarded continues remain.
How do I delete my score/data?
Settings → Privacy → Delete my cloud data. Cloud and on-device game data are reset after confirming. Ad-free purchase stays on your Apple/Google account. Email support if needed.
How do I restore my purchase?
Settings → Tokens & ads → Restore purchases. Reactivates ad-free with the same Apple ID / Google account.
How do I turn off sound/music?
Turn off sound and music from the in-app settings menu.
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Official linksLast updated: 26.06.2026
Contact Us
For privacy, support or data deletion requests about DUALITY, contact the Antara team below.
info@antara.com.tr