Question 1

Can field staff work without internet?

Accepted Answer

Yes — offline-first, with auto-sync when connection returns. Photos and form data are stored locally.

Question 2

Is the customer signature digital?

Accepted Answer

Yes — captured on the phone screen, attached to the work order and delivered as a PDF.

Question 3

Legal aspect of GPS tracking?

Accepted Answer

Staff consent, KVKK/GDPR notice and tracking within working hours come as standard.

Question 4

Does it work with our ERP?

Accepted Answer

SAP, Logo, Netsis and custom systems integrated; work orders, parts and invoices flow both ways.

Question 5

SaaS or self-hosted?

Accepted Answer

Both — monthly SaaS or installation on your own server (self-hosted).